To Err Is Human, but…
Posted on Friday, May 13th, 2011
Well, this is a little unsettling.
According to a study recently published in the European Journal of Orthodontics, of nearly 1300 panoramic x-rays analyzed by the research team, 96% – 96%! – had between one and five errors. The most common? Failure to have the tongue in contact with the hard palate. And most of the errors were harmless enough, not having impact on clinical decision-making. Still, in nearly one quarter of the sample (24%), the errors were considered ones that could affect treatment.
The potential for error is one reason why it’s long been important for us to know and trust the labs we rely on to serve our clients – and the quality of their work. These factors trump everything. We understand that our clients put a lot of trust in us to make decisions that serve their best interest. So over the years, we’ve developed solid, positive relationships with the companies we regularly work with, including providers of advanced diagnostic imaging and testing, and makers of dental restorations and oral appliances. We know them and they know us. We know that if problems do arise, we can talk to real human beings – some of whom we’ve worked with for decades – to troubleshoot the issues and solve the problems.
Quite frankly, we can’t imagine practicing dentistry any other way.
Our clients can’t either. Maybe that’s one reason why some regularly travel hundreds of miles – even thousands – to have us tend to their dental health needs.