From Biosis 16, May 2007

JoAnne’s Motivational Minute:
The Power of Communication

by JoAnne Boettcher-Verigin

When you first come into our office, we spend a lot of time talking with you. We discuss your health history and current concerns. We talk about your needs and desires and goals. We talk about who you are and what you value. We want to get to know you – and let you get to know us.

And every once in a while, a new client will ask, “Why? What’s the point of all this talk? Let’s just get to work!”

A cursory “look-see” exam and a couple of x-rays only go so far. In fact, the most valuable service we offer you is perhaps our willingness to understand your needs and desires. Your thoughts and ideas are important to us. And the more we know, the more information we can share with you so you can fully participate in your quest for optimum health.

Think about planning for a journey. First, you have to decide where you want to go. Then you decide how you want to get there. Fly? You need to make reservations. Drive? You need to get a map, choose your route and, if it’s a long trip, reserve overnight accommodations along the way. You decide how long you can be away from home. You plan your budget.

Similarly – like any major undertaking, really – your journey to optimum health must be planned. This takes time. And it takes communication:


  • To cause another or others to partake of or share in
  • To convey knowledge
  • To transmit or exchange thoughts and/or knowledge


We strive to maintain the kind of environment in which you feel comfortable communicating. As we communicate, together we can begin to plan and help you prioritize your health goals and how you will achieve them.

In his small but powerful book Why Am I Afraid to Tell You How I Am?, John Powell writes about how we’re afraid to communicate fully with others sometimes because we’re afraid that if we really let others know us, they’ll reject us. Yet once we’ve allowed ourselves to know each other, communication gets better and easier.

As the poet e.e. cummings once wrote, “We do not believe in ourselves until someone reveals that deep inside us is valuable, worth listening to, worthy of our trust, sacred to our touch. Once we believe in ourselves we can risk curiosity, wonder, spontaneous delight or any experience that reveals the human spirit.”

So talk with us! Communicate with us!

Copyright ©. Gary M. Verigin, D.D.S., inc. All Rights Reserved. California State Licensed General Dentist.
Disclaimer: We make no claim of providing superior services, nor do we guarantee any specific outcomes from the services we provide.